Every now and again we take a look at some of the great work that our team have achieved and it’s fair to say that over recent months they have achieved a great deal. George Banco has shown a gradual and sustainable growth since it’s humble beginnings back in 2013 and we are pleased to say that we are getting very close to achieving 3,000 reviews on the trusted reviews website, TrustPilot. It one of the reasons why we believe George Banco is one of the UKs best guarantor loan providers available today.
Our pride doesn’t stem from just the number of reviews but the number of positive reviews we have gained over the years. We currently (at the time of writing) have 2952 reviews with a massive 2,600 of them rated as ‘Excellent’.
Here are a few of the latest from our guarantor loan customers and their loan guarantors:
Deborah – Absolutely brilliant customer service…
Absolutely brilliant customer service the staff were outstanding a big thank you to Peter who went above and beyond
Cathryn – Definitely recommend George Banco as…
Definitely recommend George Banco as was excellent customer service and was a very quick progress from start to finish without any hassle.
Jenny – I am a Guarantor
I am a Guarantor, and the process was so smooth. Very polite and helpful Customer Service. Funds in bank very quickly. Can’t find any negatives.
We are confident that we will continue to gather positive reviews well in to the future due to the levels of effort and energy George Banco put in to staff customer service and systems training.
We regularly hold refresher sessions to ensure everyone in the business knows their part and where they fit in to the process. Together it ensures that our customers receive the highest levels of customer service possible at every step of their journey with George Banco.
When speaking to some of our front line team members they have commented in the past that some calls they receive are from people in need of a sympathetic ear to say the least.
We listen to them properly and with empathy, to then make every effort to provide the best service we possibly can to ensure everything that can be done to help is completed as efficiently as possible to help them to get answers to their queries.
Of course no-one can be 100% sure that they are doing everything they can to make the service as pain free as possible unless we are told, so if you have any helpful suggestions that you feel would benefit our service then please feel free to get in touch with us here at George Banco and we will consider your suggestions carefully.
If you need to make an application for a George Banco guarantor loan or unsecured personal loan then please click here and complete the simple online application and we can take it from there.