George Banco Receives 1000th Review On TrustPilot
Today we received news that we had achieved our 1000Th review on TrustPilot. This is a big deal to everyone that works at here and clearly proves as testament to the hard work and effort that the entire team puts in at George Banco. This has in turn helped us to achieve over 1000 reviews with a 9.6 out of 10 star rating!
We are still a young company in the grand scheme of things and we are always looking for ways to improve our offering to our customers. Whether it’s the ongoing refinement of our technology and systems, or regular staff training, we never stop exploring ways to firstly hear the voice of the customer and second
ly react appropriately to their feedback.
A large part of the job is to help people that are often under a huge amount of pressure. It takes a special kind of person to be able to show compassion and understanding, whilst helping them through what can be a stressful time in their lives. We are fortunate to have many of the best in the industry when it comes to customer service, and privileged to have some of the best when it comes to leadership within the finance sector to learn from.
The following are just a few of the most recent reviews left on the TrustPilot:
Anthony – ‘George Banco A Top Class Lender’
“There was an excellent display of professionalism all the way through by the staff involved in loan arrangements as there was and follow up support mechanism put in place for the borrower as well as the guarantee.
Similar establishment are advised to borrow from your model of communication as well as making the borrower feel human not just an object to capitalise on for profit purpose.
From my experience with you guys there is no doubt of your team being put forward for an award.”
Jacqueline – I wish that I could double the rating …
“I wish that I could double the rating to ten, George Banco have been the only company to accept of which I am grateful , I would recommend them to anyone I know that is looking for a loan , they have given a very speedy service and all staff we have spoken to on the phone are very polite and any questions needed to be asked was dealt with professional courtesy”
Luke – What a great company
“What a great company. They actually talk to you and help you find a solution rather than treat you like an online form which leads to an accept/reject. Very competitive rates especially considering my credit rating. Great group of employees – helpful, reachable, friendly, and solution focused. Specific mention for Jazmine and Karl for their help, both were genuinely great. I have also used this company a couple of years ago and had a similar service, no problems throughout.
If you are in a problem, or need a short term solution, I know the market and competitors.. do not go to them. Just come here, it’s safe, secure and they are an honest lender”
George Thomas, Sales Director commented,
“We are extremely proud to hit this key milestone of achievement. First class service is an integral pillar of George Banco’s success and we are exceptionally grateful to receive these overwhelming reviews from customers. TrustPilot serves as a fantastic touchpoint for customers to leave independent reviews for the public to acknowledge. Next stop 10,000….!”